AirAsia, a Malaysian-based low cost airline, has issued the following statement on the missing flight.
AirAsia Indonesia regrets to confirm that flight QZ8501 from Surabaya to Singapore has lost contact with air traffic control at 07:24hrs this morning.
At the present time we unfortunately have no further information regarding the status of the passengers and crew members on board, but we will keep all parties informed as more information becomes available.
The aircraft was an Airbus A320-200 with the registration number PK-AXC.
At this time, search and rescue operations are in progress and AirAsia is cooperating fully and assisting the rescue service.
AirAsia has established an Emergency Call Centre that is available for family or friends of those who may have been on board the aircraft. The number is: +622129850801.
AirAsia will release further information as soon as it becomes available. Updated information will also be posted on the AirAsia website, www.airasia.com.
Singapore’s Civil Aviation Authority has put out a statement:
An Indonesia AirAsia aircraft, QZ8501, scheduled to arrive at 0830 hours local time from Surabaya, lost contact with Jakarta air traffic control at 0724 hours local time today. Singapore air traffic control was informed of this loss of contact at 0754 hours by Jakarta air traffic control. The aircraft was in the Indonesian Flight Information Region (FIR) when contact was lost, more than 200 nm southeast of the Singapore-Jakarta FIR boundary.
Search and rescue operations have been activated by the Indonesian authorities from the Pangkal Pinang Search and Rescue office.
The Singapore Rescue Coordination Centre (RCC), managed by the Civil Aviation Authority of Singapore (CAAS) and supported by various agencies, including the Republic of Singapore Air Force (RSAF) and the Republic of Singapore Navy (RSN), has also been activated and has offered help to the Indonesian authorities. Two C130s are already on stand-by for this purpose. We remain ready to provide any assistance to support the search and rescue effort.
The CAAS and Changi Airport Group (CAG) Crisis Management Centres have already been activated. We are working with the airline’s crisis management team.
A waiting area, and all necessary facilities and support have been set up for relatives and friends of the affected passengers at Changi Airport Terminal 2 (Level 3).