Punggol West MP slams lift technician for being missing for 3.5 hours while on duty

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Member of Parliament in charge of Punggol West, Sun Xueling took a lift technician to task yesterday, slamming him for shoddy servicing work and for being nowhere to be found for three and a half hours while he was supposed to be on duty.

Sharing that she is keenly aware of lift issues plaguing her ward, the MP assured her residents that she is working with Town Council and Housing Development Board personally to resolve defective lifts that inconvenience residents.

Dear Residents, I am crucially aware of the lift issues plaguing Arcadia, Residences and Regalia. For a while there was…

Posted by Sun Xueling on Tuesday, 29 August 2017

“Dear Residents, I am crucially aware of the lift issues plaguing Arcadia, Residences and Regalia. For a while there was an improvement in the workings of the lifts generally across Punggol West but lately, lift issues have crept up again with increasing momentum.
“It is unacceptable that a lift technician is nowhere to be found for 3.5 hours. It is also unacceptable that right after servicing, the same lift breaks down again the next day. I sat down with Town council yesterday to go through the lift issues and sent our data findings to HDB today. I have also asked for a meeting with the HDB and have put forth my recommendations.
“I will keep you posted. Thank you.”

Punggol West residents responding to their parliamentarian’s Facebook post were grateful and highlighted specific areas that need attention as she prepares to meet with HDB soon.

Faulty lifts seem to be a systemic problem across the country, with several defective lifts injuring residents and even claiming the lives of some. Check out some recent defective lift stories on The Independent here.

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88 comments

  1. The maintenance workers works for subcontractors where their salary has been frozen for the past decade whereas their bosses has been hoarding most of the profits. If they pay penuts, they get monkeys. This MP gets thousands for doing literally nothing in parliament and yet she chooses to use her privilege to blame these underpaid workers.

  2. Facebook Profile photo
    Jake Tan ( User Karma: 0 ) says:

    Crux of the issue is the hyper development as evident from the uncontrolled building of ever more condos and shopping malls to accommodate this government’s demographic driven economic growth.

    With so many buildings while the maintenance capacity stagnates, not really a surprise to see such things happening.

    Before pushing the blame on a humble technician, the good MP should check if the contractor handling her constituency’s maintenance had the capacity to handle the load. It is likely that it does not. In which case, she should investigate whether there are better contractors or there just aren’t any around. In the latter case, she should then see what national policies needed to be pushed to solve this problem. It’s easy to blame a powerless person and much harder to do something more concrete. She’s taking the easy way out.

  3. Our Leaders used to say, after getting comments about their high salaries: if you pay peanuts, you’ll get peanuts.
    Yet they also like to choose cheaper offers/tenders/alternatives, and that contradicted their policy.

  4. Kevin Chan says:

    Not sure how this will end but at least she is taking the effort to do something (or look like doing something)… That’s what a public servant is elected for…

  5. It’s the quality problem not tech problem. my block use Mitsubishi brand seldom got problem only need some maintenance.thats all.but the new lift in the car park omg. Quality problem cause repairing needs longer time.cut cost here and there use poor quality now needs to upgrade so increase our ss/sc.

  6. Roy Tan says:

    personally seen the technician disappear. hdb buys the cheapest, tc has to pay high for maintenance, common folks charges the highest.

  7. Cj Leo says:

    Is good of her to take a personal interest on this issue. But why blamed the service man when the company awarded the installation n maintenance r managed by pap people ?

  8. Kent Tan says:

    Are they still so blind not to review their tender process! Cheapest bid wins! So quality is equate to value paid. One cent worth; one cent goods!

    1. Our Leaders used to say, after getting comments about their high salaries: if you pay peanuts, you’ll get peanuts.
      Yet they also like to choose cheaper offers/tenders/alternatives, and that contradicted their policy.

  9. MP now a days very good at talking, condemning this and that when shit happens. If they already started doing their jobs they wouldn’t need to talk about the bad things waiting for it to happen. We are no Longer a country that prevents bad things from happening but rather now wait for it to happen then think how to resolve it. There is no Long good foresight in this current leadership after LKY and old guard left. don’t see how they still worth so much money.

  10. Colin Heng says:

    Revert to the days where lift maintenance must be certified. Putting down one signature on the certification will ensure accountabilities and responsibilities.

    1. Tom Lim says:

      Lift falling is equivalent to the unimaginable 2 car wheels detaching at the same time from a moving car ! Only possible in a story book !

  11. Facebook Profile photo
    Gary Seet ( User Karma: 0 ) says:

    Punggol West MP says “It is also unacceptable that right after servicing, the same lift breaks down again the next day.” Hmmm maybe she should replace Minister Khaw to tackle the recurring MRT breakdowns. Minister Khaw.. did u read that? Same team different tune??

  12. If you call up saying someone was found puffing at an open ground, but with a shelter 4 metres above – the police, Ministry of Environment, Public Health Inspectors, Police Task Force and maybe Commandos will rush to the scene to confront him.
    We have a decisive strike force that cannot tahan (tolerate) or breathe in a
    bit of 2nd-hand smokes.

  13. Why she only wake up after problems with upper world class allowance. Lift need preventive maintenance not repair. It is because this area belongs to G MP . So lift only need repair no need preventive maintenance.

    1. U tender for a service and yet no TC officers lifting their bum off the office comfortable seat to monitor the serviceman’s work. Hello…. TC paying service using residents’ hard earned monies. Not your ah kong’s send from Hong Kong ah!

  14. Formex Teo says:

    Nothing new..my block 351 yishun..t technician shut down both lift while servicing n went lunch.Ah ma hv to walk down 10 storey down..he run back after TC call him up.

  15. Jan Singh says:

    All TC’s this days are basically unreliable, even over at my place, have complained so many times about cockroaches and rubbish flying down, they promise to act, but nothing happens, TC’s should ensure that they have their people on site to check on the works done, rather then happily pointing the finger at someone else, they suka suka increase the monthly fees from residents, but are obviously out there seeking out cheapo charlie servicers.

    1. Low Jerry says:

      If you look closely are the staffs really working for the TC !!???. I would like to recall my experiences with PRPTC the property manager and the property officer are not aware if any lifts breakdown. When press further they will ask you for the lifts number. Now the wonderful part is they are only 3 lifts per block do we need to tell them which lift breakdown?????.

    2. No cleaner around, my wife is the cleaner and she have to sweep the corridor everyday. After TC increase our conservancy fees yet we still have to clean the corridor ourself. Service render is only once a month water jetting!!!

  16. Yes. It did happen to my block during the annual maintenance. Not just 3.5 hours .. no one saw them after they set the lift to maintenance mode and disappeared.,

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