Security guard who slapped man’s face in Clarke Quay shopping centre gets fired

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A security officer’s employers chose to sack the employee after a video of him striking a shopper at The Central at Clarke Quay went viral this week.

In the video, the security officer can be seen in a heated argument with a shopper. While it is still unclear what the dispute was about, the officer can be seen gesticulating wildly before abruptly slapping the shopper across his face.

The officer then backs up while the shopper, caught off guard, regains his balance before storming back into the shopping centre:

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Posted by The Independent Singapore on Tuesday, 28 November 2017

 

The incident reportedly occurred on Friday, 25 Nov.

The officer’s employer, security organisation Certis CISCO has since sacked the employee. The group said in a media statement:

“Certis CISCO regrets to learn of the very unpleasant incident that happened at Clarke Quay Central on 25 Nov and would like to extend our apologies to the member of public. 
“At Certis CISCO, we train and expect our staff to conduct themselves in a professional decorum and we have zero tolerance for misdemeanour that runs contrary to the code of conduct expected of our staff. 
“As such, the staff involved in this incident has been terminated with immediate effect. 
“We have also shared the incident with the rest of our security staff and reiterate the importance of conducting themselves professionally when interacting with members of the public.”

A representative from CBRE, the managing group of The Central at Clarke Quay, also said that the group conducted a through investigation into the matter. CBRE’s Associate Director of Asset Service, Serene Koh, told reporters:

“CBRE takes a serious view of the safety of the occupants in all the buildings we manage.
“Following the incident, we carried out a thorough investigation with all parties concerned including the security company Certis Cisco who employed the security officer involved in the incident.
“We understand that Certis Cisco has since terminated the employment of the security officer.
“This is the first time an incident of such a nature has been lodged and we will work closely with Certis Cisco to ensure that the security personnel deployed at the mall carry out their duties with the highest level of professionalism.”

 

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38 comments

  1. All I can say is the security guard is wrong to be physical. This guy has his arms behind his back all the time. It doesn’t look good on the security guard. Cannot talk meh! Must slap on meh! Wah liao!

  2. No loss to the security guard. Now lets see if his union will fight justice for him. The answer likely is no. So why you assholes join unions? They are there for you when needed. They talk about employee protection and all sorts but the reality is they are linked to the evil whites who have chained you to them.

  3. Facebook Profile photo
    rlsh2017 ( User Karma: 0 ) says:

    This is a case of physical assault, causing harm, public nuisance. Why cisco or SPF not taking up charges against him. If the guy in red is from SPF than they’ll surely arrest the cisco guard liao

  4. Puibao Bao says:

    Civil suit against the mall and security firm? Come on. It can’t be just a slap in the face right? Where’s the compensation, recourse, official apology…etc etc…

  5. Sas Karma says:

    This is a gutsy security who is not afraid to protect the mall and public well being..surely there is no fire without a spark. This man in red could be a loony and foul behaviour that cause the security guard to act this way. If I were the next employer- I will hire him! It shows he is dedicated to his job to protect the public from idiotic problematic asses!

    1. Robin Lim says:

      Two sides to a story. Though not right for security officer to slap? That red shirt giant was inching closer and closer.. As if looking for a fight… He could have also said something demeaning go security officer for them to react this way… Most security personnel are usually quite OK and non confrontational. So please do not be judgemental as u were not there!

  6. There are always 2 sides to a story the security guard was really heated up and angry but why? Just look at the stance and body language of the guy in red, typical arrogant sod who thinks highly of himself and thinks he is superior to a security he considers beneath him!

    1. John Chan not only me but lot of people are so called pressing our government to stop taking in foreign trash who think they are superior to and who bully singaporeans espescially those who can’t fight back I m so happy the guard slapped the ‘big shot’ good and proper and his reaction showed what a coward he is

  7. The Employer and The Mall Management didn’t mention what is the dispute is all about,even after thorough investigations? Since it involved members of Public, we The Public deserved to know what really triggered the outbursts from the SO!

  8. At the end of the day the Security firm must take action to please their employers in this case the mall management lah. Failure to sack this guy will not get contract renewal lah. Hope his security license still valid n he will get a new job. As for that idiot red shirt guy kena bitch slap you groggy liao. Entrance wanna push also the wrong one

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